Omni Agent is an AI answering service and AI virtual receptionist built by Developers of Chicago. It picks up every call, 24/7, qualifies leads, books appointments, and follows up automatically. It speaks 21+ languages natively, handles up to 10 parallel calls on a single number, and requires zero setup work on your side. We build, integrate, and maintain the entire system end-to-end.
Omni Agent is a complete AI phone answering service that replaces traditional human answering services. It picks up calls instantly with zero hold time, qualifies inbound leads, books appointments directly into your calendar, and follows up with callers via SMS and cross-channel messaging. Every call is transcribed, summarized by AI, and delivered to your team in real time.
| Feature | Human Answering Service | Omni Agent AI |
|---|---|---|
| Monthly Cost | $200 to $500/month | Starting at $149/month |
| Call Coverage | Misses calls during peak periods | 100% of calls answered, 24/7 |
| Parallel Calls | Limited by staff availability | Up to 10 parallel calls per number |
| Languages | Limited to staff language skills | 21+ languages natively |
| Appointment Booking | Manual handoff required | Books directly into calendar during call |
| After Hours | Often goes to voicemail | Handled same as business hours |
| Transcripts and Summaries | Manual notes | AI-generated for every call |
| Plan | Monthly | Setup | Minutes | Talk Time | Overage |
|---|---|---|---|---|---|
| Starter | $149/mo | $499 | 300/min | ~5 hours | $0.35/min |
| Growth | $399/mo | $999 | 1,000/min | ~16.5 hours | $0.30/min |
| Scale | $899/mo | $1,999 | 3,000/min | ~50 hours | $0.25/min |
| Enterprise | Custom | Custom | Custom | Custom | Custom |
Starter includes inbound only, basic analytics, calendar integration, standard email support, inbound FAQs, and lead capture with direct calendar booking. Growth adds inbound and outbound, advanced analytics, calendar and CRM integration, priority email and chat support, outbound dialer, HubSpot, Salesforce, and webhook integrations, and conversion and sentiment analytics. Scale includes all Growth features plus higher capacity. Enterprise offers custom integrations and dedicated support.
Omni Agent integrates with Salesforce, SAP, Oracle NetSuite, Microsoft Dynamics 365, Square, Clover, Toast, WhatsApp Business API, and Cal.com. Call data, transcripts, and lead information sync automatically to your CRM via webhooks in real time. Custom integrations are available on Enterprise plans.
An AI answering service is a software platform that uses artificial intelligence to answer incoming phone calls automatically. Unlike a traditional human answering service, an AI answering service picks up every call instantly, 24/7, qualifies leads, books appointments directly into your calendar, and follows up with callers, all without human intervention. Omni Agent is an AI answering service built and maintained by Developers of Chicago.
Omni Agent AI virtual receptionist pricing starts at $149/month with a $499 one-time setup fee for the Starter plan (300 minutes). The Growth plan is $399/month with $999 setup (1,000 minutes). The Scale plan is $899/month with $1,999 setup (3,000 minutes). Enterprise pricing is custom. Overage rates range from $0.25 to $0.35 per minute. This is significantly cheaper than a human answering service, which typically costs $200 to $500/month and still misses calls during peak hours.
A human answering service costs $200 to $500/month, misses calls during peak hours, requires training and onboarding, and has turnover. An AI answering service like Omni Agent handles unlimited concurrent calls, picks up 100% of calls instantly with zero hold time, works 24/7 without breaks, speaks 21+ languages natively, qualifies leads with consistent logic, and books appointments directly into your calendar. The AI also provides full call transcripts and AI-generated summaries for every call.
Yes. Omni Agent integrates directly with Cal.com and reads live calendar availability during the call. When a caller wants to book an appointment, the AI virtual receptionist finds an open slot and secures it immediately, with no manual handoff, no scheduling delays, and no callback needed.
Omni Agent supports 21+ languages natively, including English, Spanish, Mandarin, Arabic, Hindi, French, German, Portuguese, and more. The AI handles conversations in the caller's language natively, it does not translate. You can configure specific languages and operating hours per business unit.
Yes. Omni Agent includes an outbound campaign management system. You can import contacts via CSV or API, assign agents, and launch batch campaigns. A single phone number handles up to 10 parallel calls simultaneously. The AI sales agent can handle cold outreach, follow-ups, and customer reactivation campaigns.
Omni Agent integrates with Salesforce, SAP, Oracle NetSuite, Microsoft Dynamics 365, Square, Clover, Toast, WhatsApp Business API, and Cal.com. Call data, transcripts, and lead information sync automatically to your CRM via webhooks in real time. Custom integrations are available on Enterprise plans.
Developers of Chicago handles the entire setup. The typical deployment takes a few business days, which includes AI prompt tuning, calendar mapping, phone number configuration, and CRM integration. You do not build, configure, or set up anything. The team builds, integrates, and maintains the system end-to-end.
Any business that receives phone calls can benefit. Omni Agent is particularly effective for auto dealerships (test drive bookings, missed-call recovery), real estate (site visit scheduling, buyer qualification), clinics and salons (appointment booking, reminders, patient intake), and service businesses (lead capture, FAQ handling, dispatch coordination). Any business losing revenue to missed calls or after-hours inquiries is a good fit.
Yes. Omni Agent operates 24/7, 365 days a year. It answers every call regardless of time of day, holidays, or peak call volume. After-hours calls are handled the same way as business-hours calls. The AI qualifies the lead, answers questions, and books appointments into your calendar for the next available slot.